Legal

Prohibited Content & Reports

Version 1.1 · Last updated: October 14, 2026

Applies to: All users.

Limitations of liability apply only to the extent permitted by law.

1. What you can report

You can report the following to CostaCasas:

  • illegal content;
  • fraud;
  • misleading listings;
  • copyright infringement;
  • inappropriate reviews;
  • spam;
  • safety issues.

2. How to report

Use the “Report this listing”, “Report this message” or “Report this user” button, or file a report via the complaints procedure. Indicate as precisely as possible where the content is located and why you believe it is not allowed.

3. What CostaCasas does

CostaCasas carefully assesses reports and may, within the legal limits, refuse, temporarily hide, technically adjust, suspend or remove content or accounts. Possible reasons:

  • fraud;
  • illegal content;
  • misleading information;
  • safety risk;
  • spam;
  • repeated violation;
  • breach of the terms and conditions;
  • non-payment;
  • false identity;
  • misuse of the platform.

The user concerned is informed of the reason and may object where legally required.

4. User content

Owners, renters, service providers and community members remain responsible for the texts, photos, videos, reviews, messages, documents and links they post, and guarantee that they hold the necessary rights to do so.

Last updated: October 14, 2026
Version: 1.1